Terms of Use

Last Updated: [08 August, 2026]

Welcome to the website of ASM Hospitality (“ASM Hospitality”, “we”, “us”, or “our”).

These Terms of Use (“Terms”) govern your access to and use of our website, including any content, features, forms, booking functionality, and services made available through the website (collectively, the “Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. About ASM Hospitality

ASM Hospitality is a hospitality business based in Mumbai, Maharashtra, India.

For questions regarding these Terms, you may contact us at:

ASM Hospitality
Mumbai, Maharashtra, India
Email: [Insert Email Address]
Phone: [Insert Phone Number]

2. Use of the Website

You may use the Website for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Website for any unlawful or fraudulent purpose
  • Attempt to gain unauthorised access to the Website or its systems
  • Interfere with or disrupt the operation or security of the Website
  • Introduce viruses, malware, or other harmful code
  • Scrape, copy, reproduce, or systematically extract Website content without our prior written permission
  • Use automated systems to access the Website in a manner that places an unreasonable burden on our systems
  • Impersonate another person or provide false or misleading information
  • Use the Website to infringe the rights of ASM Hospitality or any third party

We reserve the right to restrict or terminate access to the Website where we reasonably believe that these Terms have been violated.

3. Website Information

We make reasonable efforts to ensure that information published on the Website is accurate and up to date.

However, information relating to our services, facilities, prices, availability, photographs, amenities, operating hours, offers, and other details may change from time to time.

We do not guarantee that all information on the Website will always be complete, accurate, current, or free from errors.

Website content is provided for general informational purposes and should not be treated as a guarantee that a particular service, facility, room, venue, package, rate, or offer will be available.

4. Bookings and Reservations

Where the Website allows you to make an enquiry, booking, reservation, or other request, submitting such a request does not necessarily mean that the booking has been accepted or confirmed.

A booking is considered confirmed only when ASM Hospitality or the relevant booking platform provides confirmation in accordance with the applicable booking terms.

Additional terms may apply to specific bookings, including:

  • Rates and taxes
  • Payment requirements
  • Cancellation and refund policies
  • Check-in and check-out requirements
  • Minimum-stay requirements
  • Identification requirements
  • Guest policies
  • Event or venue-specific conditions
  • Special promotional terms

Where specific booking terms apply, those terms will take precedence over these Terms to the extent of any inconsistency.

5. Prices and Availability

Prices, availability, packages, promotions, and other commercial information displayed on the Website may change without notice.

Unless expressly stated otherwise, displayed prices may be subject to applicable taxes, fees, charges, or other costs.

We reserve the right to correct pricing or availability errors and, where appropriate, cancel or amend affected bookings in accordance with applicable law and the relevant booking terms.

6. Payments

Where online payments are available, payments may be processed through third-party payment providers.

You agree to provide accurate and complete information required to process a transaction.

ASM Hospitality is not responsible for interruptions, errors, delays, or security incidents attributable to a third-party payment provider, except to the extent required by applicable law.

7. Cancellations and Refunds

Cancellation, modification, refund, and no-show policies may vary depending on the particular booking, rate, service, package, event, or promotion.

The cancellation and refund terms communicated to you at the time of booking will apply to that booking.

Nothing in these Terms is intended to exclude or restrict any rights you may have under applicable law.

8. Intellectual Property

Unless otherwise indicated, the Website and its contents, including:

  • Text
  • Photographs
  • Graphics
  • Logos
  • Branding
  • Designs
  • Videos
  • Layouts
  • Software
  • Icons
  • Other materials

are owned by or licensed to ASM Hospitality and are protected by applicable intellectual property laws.

You may access and view Website content for your personal and lawful use.

You may not reproduce, modify, distribute, republish, transmit, commercially exploit, or otherwise use Website content without our prior written permission, except where permitted by applicable law.

9. Trademarks

The ASM Hospitality name, logo, branding, and other marks displayed on the Website may constitute trademarks or trade names of ASM Hospitality or their respective owners.

You may not use these marks without prior written permission.

10. User-Submitted Information

If you submit information, comments, enquiries, reviews, photographs, feedback, or other content through the Website (“User Content”), you represent that:

  • You have the right to provide the content;
  • The content is accurate to the best of your knowledge;
  • The content does not violate applicable law;
  • The content does not infringe the rights of another person; and
  • The content does not contain malicious code or other harmful material.

You remain responsible for the User Content you submit.

By submitting feedback or other content to us, you grant ASM Hospitality a non-exclusive, royalty-free right to use, reproduce, store, and display that content for legitimate business purposes, subject to applicable law.

11. Third-Party Services and Links

The Website may contain links to third-party websites, booking platforms, payment providers, social media platforms, maps, or other services.

These third-party services are operated independently from ASM Hospitality.

We do not control and are not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.

Your use of third-party services is subject to the terms and policies of those third parties.

12. Website Availability

We aim to keep the Website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The Website may occasionally be unavailable due to:

  • Maintenance
  • Updates
  • Technical problems
  • Hosting or network issues
  • Security incidents
  • Circumstances beyond our reasonable control

We reserve the right to modify, suspend, or discontinue any part of the Website without notice where reasonably necessary.

13. Disclaimer

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Website will always be available;
  • The Website will be free from errors or interruptions;
  • Information on the Website will always be complete or current;
  • The Website will be free from viruses or other harmful components; or
  • The Website will meet every particular requirement or expectation.

Nothing in these Terms excludes any warranty, right, or remedy that cannot lawfully be excluded under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, ASM Hospitality shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to your use of the Website.

This may include, where permitted by law, loss of data, business interruption, loss of profits, or other economic loss.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law, including liability arising from fraud or other circumstances where such limitation is prohibited.

15. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless ASM Hospitality and its officers, employees, contractors, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your misuse of the Website;
  • Your violation of these Terms;
  • Your violation of applicable law; or
  • Your infringement of the rights of another person.

This provision does not apply to the extent that the relevant claim results from the negligence, wilful misconduct, or unlawful conduct of ASM Hospitality.

16. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect and process personal information.

Please review our Privacy Policy before submitting personal information through the Website.

17. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the beginning of this document. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, where permitted by law.

The remaining provisions will continue to remain in effect.

19. Waiver

If we do not immediately enforce any provision of these Terms, this does not constitute a waiver of our right to enforce that provision in the future.

20. Entire Agreement

These Terms, together with any applicable booking terms, policies, and the Privacy Policy, constitute the agreement between you and ASM Hospitality regarding your use of the Website, except where additional terms expressly apply.

21. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts located in Mumbai, Maharashtra, India shall have jurisdiction over disputes arising from or relating to these Terms or your use of the Website.

22. Contact Us

If you have questions regarding these Terms or the Website, please contact:

ASM Hospitality
Mumbai, Maharashtra, India

Email: tushar@asmh.in
Phone: 9820559296